AI Rudder

Sync delinquent account data from core banking system via API.

Trigger AI Rudder outbound call with personalized balance information.

AI handles negotiations and payment arrangement using empathetic tone.

If payment is promised, AI sends SMS confirmation and updates CRM.

System schedules follow-up if payment is not received by the deadline.

Inbound lead registers via web form.

AI Rudder initiates an instant callback (within 30 seconds).

AI asks BANT (Budget, Authority, Need, Timeline) qualification questions.

Qualified leads are routed live to a sales representative.

Unqualified leads are tagged for future nurturing campaigns.

Automated call triggered when driver is 30 minutes away.

AI confirms customer availability and location details.

Customer can provide gate codes or redirect instructions verbally.

Information is pushed to the driver's mobile application in real-time.

Delivery success rate is logged for performance metrics.

System pulls daily appointments 24 hours in advance.

AI calls to confirm the time and provide location details.

If customer needs to reschedule, AI presents alternative slots from the calendar.

AI updates the scheduling software via API.

Confirmation email/SMS sent automatically.

AI calls customer immediately following a support interaction.

Conversational AI asks open-ended questions about the experience.

Speech-to-text captures detailed feedback and sentiment.

Negative feedback triggers an immediate management alert.

Insights are aggregated into a monthly performance report.

Fraud detection system flags a transaction.

AI Rudder calls the customer to verify the activity.

Voice biometric or OTP verification is handled during the call.

If fraud is confirmed, the card is blocked via banking API.

Customer is seamlessly connected to the security department for further steps.

Database of affected customers is uploaded to the dashboard.

AI voice delivers the recall specifics and instructions.

AI answers common questions about return procedures and safety.

System tracks who has been successfully reached vs. who needs a follow-up.

Audit trail of notifications is generated for regulatory compliance.