IBM watsonx Orchestrate

An employee submits an HR request via a chat interface.

watsonx Orchestrate routes the request to a pre-trained HR agent.

The HR agent retrieves relevant information from HR systems and knowledge bases.

The agent provides an instant response to the employee.

For complex requests, the agent escalates the issue to a human HR representative.

A procurement request is initiated.

watsonx Orchestrate triggers a supplier risk evaluation workflow.

The workflow integrates with Dun & Bradstreet to gather supplier data.

An AI agent analyzes the data and generates a risk score.

The procurement team reviews the risk score and makes informed decisions.

Real-time data streams from the live event are ingested into the system.

watsonx Orchestrate distributes the data to multiple AI agents.

The AI agents analyze the data and generate insights.

The insights are delivered to content creators for fast content generation and race commentary.

Millions of data points are collected during the race.

IBM Granite models interpret the data.

Insights are generated and delivered to commentators in real time.

Fans receive deeper insights into the race dynamics.

A customer submits a service request via a chat interface.

watsonx Orchestrate routes the request to a pre-trained customer service agent.

The agent retrieves relevant information from customer databases and knowledge bases.

The agent provides an instant response to the customer.

For complex requests, the agent escalates the issue to a human customer service representative.