Uses artificial intelligence and biometric analysis to quickly and accurately verify a candidate's identity using government-issued IDs and facial matching technology. This helps prevent identity fraud at the start of the screening process.
Provides background check services in over 240 countries and territories, handling international criminal searches, employment verification, and education checks with knowledge of local laws and data privacy regulations.
Allows employers to set up ongoing alerts for existing employees, notifying them of new criminal records or other relevant incidents post-hire, helping manage ongoing risk and compliance.
Built-in tools guide users through FCRA, EEOC, and ban-the-box compliance, with automated adverse action workflows, audit trails, and jurisdiction-specific rule engines to help ensure legally defensible hiring practices.
Provides a mobile-friendly, branded portal where candidates can easily submit information, track their check status, and upload documents, improving the applicant experience and reducing drop-off rates.
Delivers dashboards and customizable reports that provide insights into screening turnaround times, cost-per-hire, geographic trends, and program effectiveness, supporting data-driven HR decisions.
Large corporations in retail, logistics, or healthcare with seasonal or constant hiring needs use Sterling to automate and scale their background screening. The platform's API integration with their ATS allows checks to be triggered automatically for hundreds or thousands of candidates simultaneously. This massively reduces manual administrative work, ensures consistent policy application, and significantly cuts down time-to-fill for critical roles.
Platforms connecting independent contractors for ridesharing, delivery, or home services use Sterling to perform fast, mobile-optimized checks on their distributed workforce. The focus on candidate experience and rapid turnaround is crucial here. Sterling helps these platforms meet regulatory and safety expectations for their users while maintaining a frictionless onboarding flow that doesn't deter contractor sign-ups.
Hospitals, schools, and care facilities with strict regulatory requirements (like OIG exclusions lists, fingerprinting, or child abuse clearances) use Sterling's specialized searches and compliance tools. The platform is configured to meet industry-specific mandates, helping these organizations avoid hefty fines and maintain their licenses by ensuring all staff and volunteers are properly vetted against the correct databases.
Banks, credit unions, and fintech companies use Sterling for thorough checks including credit reports, regulatory sanctions lists (OFAC), and detailed employment history verification. The platform's robust audit trails and adherence to financial industry compliance standards (like FINRA) provide the defensible documentation needed for highly regulated environments where employee trust is paramount.
Companies involved in mergers, acquisitions, or those managing extensive supply chains use Sterling to screen key individuals in target companies or critical vendor staff. This due diligence helps uncover potential reputational, legal, or financial risks before entering into business relationships, protecting the organization from unforeseen liabilities associated with partners.
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