Patients can view actual available time slots from provider calendars and book appointments instantly without phone calls. The system syncs directly with practice management software to prevent double-booking.
Automated system that checks patient insurance against provider networks before booking, reducing claim denials and billing issues. Patients can filter providers by accepted insurance plans.
Integrated virtual visit scheduling and hosting platform that allows patients to book and conduct video appointments directly through Zocdoc. Supports both in-person and virtual care coordination.
Automated digital forms that patients complete before appointments, including medical history, insurance information, and consent documents. Data syncs directly to practice systems.
Comprehensive tools for healthcare providers to optimize their online presence, including profile management, review solicitation, and performance analytics. Includes SEO optimization for local search.
Fully optimized mobile app and responsive web experience that allows patients to search, book, and manage appointments from any device. Includes GPS-based location services and mobile check-in.
Healthcare providers use Zocdoc to attract new patients by creating optimized profiles that appear in search results when potential patients look for specific services in their area. The platform handles initial patient screening, insurance verification, and appointment booking, reducing administrative burden. Practices can fill last-minute cancellations and optimize their schedules while maintaining control over their availability and patient load.
Patients experiencing non-emergency medical issues use Zocdoc to find same-day or next-day appointments with available providers. The real-time scheduling system shows immediate openings at urgent care centers, retail clinics, and emergency rooms. This eliminates phone tag and waiting on hold, getting patients care faster while helping providers manage acute care demand efficiently.
Primary care physicians and their staff use Zocdoc to facilitate specialist referrals by directing patients to vetted specialists within their insurance network. Patients can book directly from referral links, ensuring continuity of care. The system tracks referral completion rates and provides feedback to referring providers about patient follow-through.
Dental offices leverage Zocdoc to fill hygiene appointments and manage recall systems automatically. Patients receive reminders for routine cleanings and can book follow-up treatments directly. The platform helps dental practices maintain consistent patient flow and reduce cancellation rates through automated confirmation systems and waitlist management.
Employers and HR departments integrate Zocdoc into their employee benefits portals to simplify healthcare access for staff members. Employees can find in-network providers, schedule appointments during work hours, and access telehealth services. This reduces absenteeism and healthcare navigation stress while providing employers with aggregated utilization data.
Patients with ongoing healthcare needs use Zocdoc to coordinate care across multiple providers and schedule regular follow-up appointments. The platform helps manage medication reviews, specialist consultations, and preventive screenings through integrated reminder systems. Caregivers can also use the platform to schedule appointments for dependents or elderly family members.
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15Five operates in the people analytics and employee experience space, where platforms aggregate HR and feedback data to give organizations insight into their workforce. These tools typically support engagement surveys, performance or goal tracking, and dashboards that help leaders interpret trends. They are intended to augment HR and management decisions, not to replace professional judgment or context. For specific information about 15Five's metrics, integrations, and privacy safeguards, you should refer to the vendor resources published at https://www.15five.com.
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