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All ToolsContact Center
6 results
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Contact Center

Browse AI tools related to Contact Center.

Core Capabilities

Genesys AI logo

Genesys AI

CCaaS (Contact Center as a Service)

Orchestrating hyper-personalized customer experiences through enterprise-grade Generative AI and Experience Orchestration.

Updated 11d ago
Has API
PricingPaid
$40-$150/yr
Real-time interaction transcription
Predictive customer routing
Automated post-interaction summarization
Dasha AI logo

Dasha AI

Business

Build hyper-realistic, human-like conversational voice AI with sub-600ms latency.

Updated 11d ago
Has API
PricingFreemium
Free to $299/yr
Autonomous phone calling
Inbound call routing
Sentiment and emotional analysis
LeadDesk logo

LeadDesk

Contact Center as a Service (CCaaS)

AI-Powered Contact Center Software for High-Volume Sales and Service Efficiency

Updated 11d ago
Has API
PricingPaid
Free to $135/yr
Predictive Dialing
Omnichannel Customer Support
Lead Scoring
Avaya Experience Platform (AXP) logo

Avaya Experience Platform (AXP)

Business

Modernize customer journeys with AI-powered omnichannel orchestration and hybrid cloud flexibility.

Updated 11d ago
Has API
PricingPaid
Free to $106/yr
Omnichannel Routing
AI-Powered Self-Service
Real-time Sentiment Analysis
Cogito logo

Cogito

Business

Real-time emotional intelligence and behavioral guidance for high-performance contact centers.

Updated 11d ago
Has API
PricingFree
Free
Real-time conversational coaching
Voice-based sentiment analysis
Agent burnout/fatigue monitoring
Observe.AI logo

Observe.AI

Contact Center AI

The Conversation Intelligence Cloud for scaling 100% QA and real-time agent performance.

Updated 11d ago
Has API
PricingFree
Free
Automated Quality Assurance
Real-time Agent Coaching
Conversation Summarization