Gupshup
The leading Conversational Engagement Platform for automated marketing, commerce, and support.
Updated 11d ago
Has API
PricingPaid
Free to $199/yr
Automated Customer Support
Conversational Commerce
Lead Qualification
Indigo.ai
4.7
Paid Users praise Indigo.ai for its exceptional NLU capabilities and the platform's ease of use for non-technical staff, though some find the enterprise pricing high.
Enterprise-grade conversational AI for automated, human-like customer experiences.
Paid pricingAPI availableUpdated 2026-03-17
Best fits
Customer Support AutomationLead Qualification
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About Indigo.ai
Indigo.ai is a leading Conversational AI platform engineered to bridge the gap between complex Large Language Model (LLM) capabilities and enterprise-level operational requirements. By 2026, the platform has solidified its market position by offering a 'human-in-the-loop' orchestration layer that combines the creativity of generative AI with the reliability of rule-based logic. Its technical architecture is built on a proprietary NLU (Natural Language Understanding) engine that can be augmented with RAG (Retrieval-Augmented Generation) to ingest enterprise knowledge bases, ensuring responses are grounded in factual, company-specific data. The platform focuses heavily on the European market, providing robust GDPR compliance and data sovereignty features that make it a preferred choice for sectors like banking, insurance, and retail. Indigo.ai facilitates the entire lifecycle of an AI agent, from no-code design and multi-channel deployment (WhatsApp, Web, Messenger) to deep-dive analytics and continuous training. Its ability to handle complex, multi-turn dialogues in over 100 languages allows global enterprises to scale their customer service without proportional increases in headcount, maintaining a high standard of accuracy and brand consistency.
Core Capabilities
Indigo.
