Kern AI

Administrator connects Kern AI to the corporate Microsoft SharePoint environment via the low-code interface.

The system securely indexes the content within the encrypted confidential computing enclave.

Employees ask the Confidential-GPT natural language questions about internal processes.

The AI retrieves the relevant documents, generates a summarized response, and provides exact source links.

Upload support policies, past tickets, and product documentation into the Kern AI knowledge agent.

Embed the AI assistant into the customer service team's daily workflow interface.

During live chats, agents prompt the assistant with complex customer scenarios.

The agent rapidly outputs accurate, policy-compliant responses for the representative to relay.

Ingest the latest product catalogs, competitor battlecards, and coverage specifics into the platform.

Sales reps access the Kern AI Sales Assistant from their mobile or desktop devices during client meetings.

The rep queries the assistant for specific feature capabilities or pricing structures.

The assistant provides precise, targeted insights instantly to keep the conversation flowing.

Train the LLM knowledge agent exclusively on internal underwriting guidelines and claim processing manuals.

An insurance agent inputs the details of a new complex claim into the secure interface.

The AI analyzes the claim against the ingested policy documentation securely.

The system outputs a detailed summary of applicable coverage rules to streamline the final underwriting decision.

HR and IT administrators enroll teams into the Kern AI eLearning Platform.

Employees complete the 'Security, Compliance & Responsible AI' foundational module.

Users engage in live office hours with AI professionals to clarify specific operational concerns.

Managers track completion metrics to ensure total organizational readiness and compliance.

Connect employee handbooks, benefit guides, and HR policy docs to the CompanyGPT.

Customize the agent's tone to match the corporate brand and set strict access boundaries.

A new hire queries the assistant regarding parental leave policies.

The assistant retrieves the exact policy clause securely and provides an easy-to-understand summary with citations.