HelpDesk
Simplified email management and automated ticketing for high-growth support teams.
Updated 11d ago
Has API
PricingPaid
Free to $24/yr
Email ticketing management
Automated ticket routing
AI-powered response generation
Planview AdaptiveWork (formerly Clarizen)
4.2
Paid Highly praised for its deep configurability and enterprise scalability, though users often note a steep learning curve for administrators.
Enterprise-grade work management and portfolio optimization for high-velocity teams.
Paid pricingAPI availableUpdated 2026-03-17
Best fits
Strategic Portfolio ManagementResource Capacity Planning
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About Planview AdaptiveWork (formerly Clarizen)
Planview AdaptiveWork, formerly Clarizen, remains a cornerstone of the Enterprise Portfolio Management (PPM) and Collaborative Work Management (CWM) sectors in 2026. Architecturally, it is built on a robust, metadata-driven framework that allows for deep configuration without custom code. The platform serves as a single source of truth for large-scale organizations, integrating strategic planning with execution-level task management. Its 2026 market position is solidified by the integration of Planview's generative AI assistant, Copilot, which provides predictive analytics on project health and automated resource leveling. The technical stack is designed for high-concurrency environments, offering a sophisticated REST API for bidirectional data synchronization across the enterprise tech stack, including ERP and CRM systems. By bridging the gap between bottom-up work execution and top-down strategic alignment, AdaptiveWork enables real-time visibility into project profitability, capacity planning, and risk mitigation. It is specifically engineered for organizations requiring SOC 2 Type II compliance and complex, multi-layered security protocols in a globally distributed workforce model.
Core Capabilities
Planview AdaptiveWork, formerly Clarizen, remains a cornerstone of the Enterprise Portfolio Management (PPM) and Collaborative Work Management (CWM) sectors in 2026.
