Automatically generates concise summaries of long email threads, extracting key points, decisions, and action items. Users can quickly understand lengthy conversations without reading every message.
Provides context-aware response suggestions based on email content, tone, and user's typical communication style. Users can select, edit, or expand these suggestions with one click.
Enables teams to share inboxes, collaborate on email responses, and assign emails to team members within a unified interface. Includes commenting and internal discussion features.
Automatically sorts incoming emails into smart categories like Important, Newsletters, Social, and Updates using machine learning algorithms that improve with usage.
Presents email as threaded conversations with modern messaging app aesthetics, making email feel more like real-time chat while maintaining email's formal capabilities.
Offers natural language search capabilities that understand intent and context, allowing users to find emails using conversational queries rather than complex search operators.
Busy executives and leaders use Shortwave to manage high-volume inboxes efficiently. The AI summarizes lengthy threads, prioritizes important messages from key contacts, and suggests quick responses for routine communications. This allows executives to stay informed without spending hours reading emails, ensuring they focus on strategic decisions while maintaining responsive communication with stakeholders.
Support teams use Shortwave's shared inbox features to collaboratively handle customer inquiries. Team members can assign emails, add internal notes, and draft responses together. The AI helps by suggesting standardized responses and summarizing complex customer issues, enabling faster resolution times and consistent communication quality across the support team.
Sales professionals leverage Shortwave to manage prospect communications more effectively. The AI helps craft personalized follow-up emails, tracks conversation threads, and identifies promising leads based on engagement patterns. Sales teams can collaborate on important deals and maintain consistent messaging while reducing the time spent on email administration.
Distributed teams use Shortwave to maintain clear communication channels. The conversation-style interface makes email feel more like team chat, while AI features ensure important information doesn't get lost in long threads. Team members can quickly catch up on discussions they missed and contribute effectively regardless of time zone differences.
Individual professionals use Shortwave to reclaim time spent on email management. The automatic categorization keeps newsletters and notifications separate from important messages, while quick reply suggestions and thread summaries reduce email processing time. Users maintain better inbox organization with less manual effort, allowing them to focus on higher-value work.
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