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Sales & CRM
SimpleTexting
SimpleTexting logo
Sales & CRM

SimpleTexting

SimpleTexting is a cloud-based business texting platform designed to help organizations of all sizes communicate with customers, leads, and teams via SMS and MMS. It serves as a marketing, customer service, and internal communication tool, enabling users to send mass text blasts, conduct two-way conversations, and automate messaging workflows. The platform is used by businesses across retail, healthcare, real estate, and non-profits to solve problems like low email open rates, slow customer support response times, and inefficient internal alerts. It positions itself as an accessible, all-in-one solution for text messaging, requiring no technical expertise to set up and use. Key capabilities include list building, automated drip campaigns, keyword-triggered responses, and integration with popular CRM and e-commerce tools. By leveraging the high open rates of SMS, it helps businesses increase engagement, generate leads, and improve operational efficiency through direct mobile communication.

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πŸ“Š At a Glance

Pricing
Paid
Reviews
No reviews
Traffic
β‰ˆ200K visits/month (public web traffic estimate, Similarweb, March 2025)
Engagement
0πŸ”₯
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Categories
Sales & CRM
Sales & CRM

Key Features

Bulk SMS & MMS Broadcasting

Send one-way text messages (SMS) and rich media messages (MMS with images, GIFs, or videos) to large, segmented contact lists simultaneously. Messages can be scheduled for optimal delivery times.

Two-Way Business Texting

Engage in real-time, conversational texting from a dedicated business number. Manage all incoming and outgoing messages from a unified team inbox with assignment and internal notes.

Automated Workflows & Keywords

Set up automated text sequences (drip campaigns) and create keyword triggers (e.g., text 'JOIN' to a number) to automatically add contacts to lists and send instant replies.

Contact List Building Tools

Grow your subscriber list using customizable web widgets, QR codes, landing pages, and text-to-join keywords that can be promoted on offline and online materials.

Integrations & API

Connect SimpleTexting to hundreds of other apps like Salesforce, HubSpot, Shopify, and Google Sheets via Zapier, or use its robust REST API for custom integrations and data syncing.

Reporting & Analytics

Track campaign performance with metrics on delivery rates, open rates, click-through rates (for links), replies, and opt-outs. Export data for further analysis.

Pricing

Starter

$29 per month
  • βœ“500 text message credits per month
  • βœ“1 phone number
  • βœ“Basic automation (keyword triggers)
  • βœ“Contact management
  • βœ“Email support
  • βœ“Web sign-up forms
  • βœ“Scheduled messaging

Professional

$99 per month
  • βœ“2,500 text message credits per month
  • βœ“2 phone numbers
  • βœ“Advanced automation (multi-step workflows)
  • βœ“API access
  • βœ“Zapier integration
  • βœ“Priority email & chat support
  • βœ“A/B testing
  • βœ“Custom fields and segmentation

Enterprise

custom
  • βœ“High-volume custom credit packages
  • βœ“Dedicated account manager
  • βœ“SSO/SAML
  • βœ“Enhanced security & compliance review
  • βœ“Custom API development support
  • βœ“Service Level Agreement (SLA)
  • βœ“Dedicated phone numbers (short codes possible)
  • βœ“Onboarding and training services

Traffic & Awareness

Monthly Visits
β‰ˆ200K visits/month (public web traffic estimate, Similarweb, March 2025)
Global Rank
##124,583 global rank by traffic, Similarweb estimate
Bounce Rate
β‰ˆ45% (Similarweb estimate, March 2025)
Avg. Duration
β‰ˆ00:03:15 per visit, Similarweb estimate, March 2025

Use Cases

1

Retail Marketing & Promotions

Retail stores and e-commerce brands use SimpleTexting to send flash sale alerts, promo codes, and back-in-stock notifications via SMS. By texting customers who have opted in, they achieve high open rates and immediate engagement, driving foot traffic and online sales. Automated workflows can trigger abandoned cart reminders or post-purchase follow-ups, increasing conversion rates and customer loyalty.

2

Healthcare Patient Reminders

Medical practices, dental offices, and clinics use the platform to send automated appointment reminders, reducing no-show rates. They can also broadcast health tips, flu shot availability, or office closure alerts. Two-way texting allows patients to confirm, reschedule, or ask questions directly, streamlining front-desk operations and improving patient communication without relying on phone calls.

3

Real Estate Lead Nurturing

Real estate agents and brokers use SimpleTexting to capture leads from yard signs or online ads via text-to-join keywords. They then automate immediate property info delivery and follow-up sequences to nurture leads. Agents can also broadcast new listing alerts to interested buyers and coordinate property viewings via two-way text, providing a fast, personal communication channel that builds trust.

4

Non-Profit & Community Engagement

Non-profits, churches, and community organizations use the platform to broadcast event details, volunteer opportunities, and urgent fundraising appeals to their members. Text messaging ensures critical information reaches people quickly, especially for time-sensitive needs. Automated welcome series for new subscribers help onboard supporters and keep them engaged with the organization's mission.

5

Internal Team Alerts & Operations

Businesses with field teams, on-call staff, or distributed employees use SimpleTexting for internal communication. It can send shift change alerts, emergency notifications, or IT outage broadcasts directly to employees' phones. Managers can use two-way texting for quick check-ins or scheduling, ensuring reliable communication that doesn't depend on email or specific apps everyone has installed.

How to Use

  1. Step 1: Sign up for an account on the SimpleTexting website, providing basic business information and phone number for verification. Choose a plan or start a free trial.
  2. Step 2: Set up your sender profile by registering a dedicated 10-digit phone number (local or toll-free) provided by SimpleTexting or by porting an existing business number.
  3. Step 3: Build your contact list by importing a CSV file, manually adding numbers, using a web sign-up form, or capturing leads via a text-to-join keyword displayed on marketing materials.
  4. Step 4: Create and send messages. Use the dashboard to compose SMS/MMS broadcasts, schedule them for delivery, and segment your audience based on tags or custom fields.
  5. Step 5: Set up automation workflows. Create automated welcome series, abandoned cart reminders, or appointment confirmations using the visual automation builder and keyword triggers.
  6. Step 6: Enable and configure integrations. Connect SimpleTexting to your CRM (like Salesforce or HubSpot), e-commerce platform (like Shopify), or other tools via Zapier or native APIs to sync contact data and trigger messages.
  7. Step 7: Engage in two-way conversations. Use the inbox interface to personally reply to incoming texts from contacts, managing customer queries and support tickets directly within the platform.
  8. Step 8: Analyze performance and iterate. Review campaign reports on delivery rates, open rates, click-throughs (for links), and reply rates. Use insights to refine messaging, timing, and segmentation for future campaigns.

Reviews & Ratings

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At a Glance

Pricing Model
Paid
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