Automatically crawls and indexes content from any public website URL you provide, transforming it into a searchable knowledge base for the AI.
Allows users to supplement website data by uploading files such as PDFs, Word documents, text files, and PowerPoint presentations to train the chatbot.
Provides a visual editor to customize the appearance of the chat widget, including colors, position, greeting message, and suggested starter questions.
Tracks and displays metrics on user interactions, including total conversations, popular questions, and unanswered queries.
Available on higher-tier plans, allowing developers to integrate the chatbot's capabilities into custom applications, mobile apps, or other platforms beyond the standard web widget.
Businesses use SiteGPT to handle common customer inquiries outside of business hours. The chatbot, trained on FAQ pages, product documentation, and support articles, can instantly answer questions about shipping, returns, features, or troubleshooting. This reduces ticket volume for human agents, improves customer satisfaction with immediate responses, and lowers operational costs.
Marketing and sales teams embed the chatbot on landing pages or product sites. It engages visitors by answering questions about services, pricing, or use cases. By collecting contact information during conversations or directing qualified leads to booking pages, it helps capture and nurture potential customers automatically, increasing conversion rates.
Organizations upload internal policy documents, HR manuals, and technical guides to create a private chatbot for employees. Staff can ask natural language questions to quickly find information on procedures, benefits, or IT support, streamlining internal communication and reducing time spent searching through documents or bothering colleagues.
Educational institutions, online course platforms, and content-heavy blogs use SiteGPT to help users navigate their material. A visitor can ask the chatbot for articles on specific topics, course prerequisites, or summaries, making large volumes of educational content more accessible and interactive, thereby increasing user engagement and time on site.
Online stores integrate the chatbot to assist shoppers. Customers can ask for product recommendations based on their needs, inquire about specifications, compatibility, or stock availability. The chatbot draws from product descriptions and specs to guide users, acting as a personalized shopping assistant that can boost sales and reduce cart abandonment.
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