Tango automatically records your screen actions as you perform a task, capturing precise screenshots, clicks, and keystrokes without manual intervention.
After capture, Tango's AI analyzes the recording and generates descriptive, numbered steps with clear instructions and annotations for each action.
The built-in editor allows users to easily rearrange steps, edit text, highlight important areas, and blur sensitive information (like passwords or personal data) in screenshots.
Tango connects with popular platforms like Notion, Confluence, Slack, and Google Drive, allowing guides to be published or shared directly into existing knowledge bases.
Users can apply custom logos, colors, and fonts to guides, and choose from pre-designed templates to maintain brand consistency across all documentation.
Support teams use Tango to quickly create visual troubleshooting guides for common customer issues. By recording the solution process once, they generate shareable step-by-step articles that defuse repetitive tickets. This reduces average handle time and empowers customers with self-service resources, improving satisfaction and scaling support operations efficiently.
HR and training departments document software setups and internal procedures for new hires. Tango captures exact workflows for accessing systems, completing forms, or using proprietary tools. The resulting guides provide consistent, visual instructions that accelerate ramp-up time, reduce trainer dependency, and ensure compliance with company protocols.
SaaS companies and consultants use Tango to create customized implementation guides for clients. By recording the configuration steps within their platform, they deliver clear, client-friendly tutorials that reduce confusion and support calls. This enhances the customer experience during critical onboarding phases and drives successful product adoption.
Operations managers document standard operating procedures (SOPs) for repetitive business processes, such as inventory management or quality checks. Tango's accurate capture ensures every detail is recorded, creating living documents that minimize errors, facilitate audits, and make it easy to train temporary or remote staff on complex workflows.
Product teams create in-app guidance and feature walkthroughs to educate users about new releases. By embedding Tango guides directly into help centers or community forums, they provide immediate, visual explanations that increase feature discovery and usage, ultimately driving product engagement and reducing churn.
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