Converts meeting audio and video into accurate, timestamped text transcripts using advanced speech recognition models. Supports multiple languages and handles various accents and audio qualities.
Automatically generates concise, structured summaries from long transcripts, highlighting key discussion points, decisions, and outcomes without requiring manual review.
Identifies and extracts specific tasks, decisions, and action items mentioned during meetings, assigning them to speakers or topics for follow-up.
Analyzes the transcript to gauge participant sentiment (positive, negative, neutral) and identify main topics or themes discussed throughout the meeting.
Offers native integrations and easy API connectivity with popular meeting platforms like Zoom, Google Meet, and Microsoft Teams, as well as productivity tools.
Product managers and developers use the API to automatically transcribe and summarize sprint planning, retrospectives, and stakeholder meetings. The generated summaries and action items are instantly shared via Slack or added to project management tools, ensuring alignment and freeing the team from manual note-taking. This leads to clearer project timelines and accountability, as every decision and task is captured and assigned.
Sales teams integrate the API to analyze discovery calls and demos. It transcribes conversations, extracts key customer pain points and objections, and identifies next steps. This data is fed into CRMs like Salesforce, enriching lead profiles and helping managers coach reps based on actual call content, ultimately improving conversion rates and deal tracking.
Support managers process recorded customer support sessions to generate transcripts and sentiment analysis. This helps in monitoring agent performance, identifying common issues, and ensuring compliance with scripts. Insights from these analyses are used for training and to proactively address product flaws, enhancing overall customer satisfaction.
Executive assistants and administrators use the API to document board meetings and leadership discussions. The service produces polished summaries and decision logs, which are then circulated to attendees and archived. This ensures accurate institutional memory, speeds up follow-up, and provides auditable records for corporate governance.
Researchers and journalists conducting qualitative interviews or focus groups use the API to transcribe hours of audio. The topic analysis and summarization features help them quickly identify themes and quotes across multiple sessions, drastically reducing the time required for data coding and analysis, and improving the depth of their insights.
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