A centralized database that structures business information into entities with defined relationships, enabling consistent data management across all digital properties. Users can create, update, and manage location data, product information, team members, and content in a unified system.
An AI-powered search platform that uses natural language processing to understand user queries and deliver precise answers from the Knowledge Graph. The system supports autocomplete, faceted search, and natural language question answering across websites, apps, and voice interfaces.
Automated distribution and synchronization of business information across hundreds of directories, search engines, maps, and social platforms. Updates made in the Knowledge Graph automatically propagate to partner sites like Google, Apple Maps, Facebook, and Yelp.
A dynamic website building system that automatically generates location pages, product pages, and other content from Knowledge Graph data. The platform uses templates and rules to create optimized pages at scale without manual coding.
Comprehensive reporting tools that track search performance, user behavior, and business impact across all digital channels. The analytics provide insights into search queries, click patterns, conversion rates, and ROI measurement.
Centralized platform for monitoring, responding to, and analyzing customer reviews from multiple sources. The system aggregates reviews from sites like Google, Facebook, and industry-specific platforms into a single dashboard.
Retail chains with hundreds of locations use Yext to ensure accurate store information, inventory availability, and service details appear consistently across search engines, maps, and their own website. The Knowledge Graph centralizes all location data, while Answers provides customers with precise store-specific information like hours, services, and product availability. This reduces customer frustration from outdated information and drives more qualified foot traffic to physical locations.
Healthcare systems and insurance providers implement Yext to maintain accurate provider directories across their websites, mobile apps, and partner platforms. The platform manages complex relationships between providers, specialties, locations, and insurance acceptance. Patients can search for providers by symptoms, insurance coverage, location, and availability, receiving direct answers rather than navigating through multiple pages. This improves patient access and reduces administrative overhead from manual directory updates.
Banks and financial institutions use Yext to help customers find branch locations, ATM availability, service information, and educational content. The AI search understands financial terminology and can answer complex questions about products, fees, and requirements. By structuring financial product information in the Knowledge Graph, institutions ensure regulatory compliance while providing personalized, accurate information across digital channels, improving customer self-service and reducing call center volume.
Manufacturing companies with complex product catalogs implement Yext to create a centralized product information management system. The Knowledge Graph structures technical specifications, documentation, compatibility information, and distributor details. Customers, partners, and internal teams can search for products using natural language, technical parameters, or application requirements, receiving precise product matches and supporting documentation. This accelerates sales cycles and improves customer support efficiency.
Universities and colleges deploy Yext to help students, faculty, and visitors find campus resources, course information, department details, and event schedules. The platform integrates with existing student information systems and learning management platforms. Natural language search helps users ask questions like 'Where is the chemistry tutoring center open on weekends?' or 'What psychology courses are offered next semester?' receiving direct answers with relevant location and scheduling information.
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15Five People AI is an AI-powered platform used within hr people ops workflows. It helps teams automate repetitive steps, surface insights, and coordinate actions across tools using agent-based patterns when deployed with proper governance.
23andMe is a pioneering personal genomics and biotechnology company that offers direct-to-consumer genetic testing services, empowering individuals with insights into their ancestry, health, and traits. By analyzing DNA from a simple saliva sample, 23andMe provides detailed reports on ancestry composition, breaking down genetic heritage across over 150 populations. Additionally, it offers FDA-authorized health predisposition reports for conditions like Parkinson's disease and BRCA-related cancer risks, carrier status reports for over 40 inherited conditions, and wellness reports on factors like sleep and weight. The platform includes features like DNA Relatives, connecting users with genetic matches, and traits reports exploring physical characteristics. Founded in 2006, 23andMe emphasizes privacy and data security, allowing users to control their information and opt into research contributions. With a user-friendly interface and extensive genetic database, it makes complex genetic information accessible and actionable for personal discovery and health management.
[24]7.ai is an AI-powered customer engagement platform designed to transform how businesses interact with customers by delivering personalized, efficient service across multiple channels. It leverages advanced natural language processing and machine learning to create intelligent virtual agents capable of handling diverse inquiries, from basic FAQs to complex transactions. The platform supports omnichannel deployment, including web chat, mobile apps, social media, and voice, ensuring seamless customer experiences. Key features include real-time analytics, integration with existing CRM and communication systems, and continuous learning capabilities that improve AI performance over time. Targeted at enterprises in sectors like retail, banking, telecommunications, and healthcare, [24]7.ai helps reduce operational costs, enhance customer satisfaction, and scale support operations effectively. Its robust security measures comply with industry standards such as GDPR and HIPAA, making it a reliable solution for data-sensitive environments.
