Provides email addresses using your own custom domain (e.g., you@yourcompany.com) with full hosting, eliminating the need for generic email services. Includes standard protocols (IMAP, POP, SMTP, ActiveSync) for access via any client.
Bundles email with a native calendar for scheduling, tasks for project tracking, notes for quick memos, and contacts management—all accessible within a single, unified web interface or mobile app.
An embedded AI that helps with email composition, suggests quick replies, schedules meetings by reading email content, and can smartly categorize incoming emails into pre-defined folders like Travel, Finance, or Updates.
A visual process designer that lets administrators create automated workflows for emails, such as automatically assigning support tickets, sending acknowledgment replies, or escalating emails based on content, sender, or keywords.
Offers two-factor authentication (2FA), S/MIME for end-to-end email encryption, advanced spam and malware filters, data loss prevention (DLP) rules, and administrative controls for email retention, archiving, and legal hold.
A dedicated social feed within the organization where users can post updates, share files, comment, and have discussions separate from formal email threads, functioning as an internal communication board.
Small businesses and startups use Zoho Mail to establish a professional identity with custom domain emails, presenting a credible image to clients and partners. The integrated calendar and tasks help manage appointments and projects without switching apps. The affordable, scalable pricing and ad-free environment allow small teams to operate efficiently without the distractions and privacy concerns of free email services.
Large organizations in regulated industries (finance, healthcare, legal) deploy Zoho Mail for its robust security features, data residency options, and compliance tools. Admins can enforce retention policies, enable encryption (S/MIME), and use e-discovery for audits. The ability to choose server locations helps meet GDPR, HIPAA, or other regional data protection requirements.
Support teams use shared mailboxes and Blueprint workflows to automate ticket routing. Incoming emails to support@company.com can be automatically categorized, assigned to available agents based on skills or workload, and trigger automatic acknowledgments. This transforms a standard inbox into a lightweight helpdesk system, improving response times and organization.
Distributed teams leverage the unified suite for seamless collaboration. They use shared calendars for scheduling across time zones, Stream for quick internal updates and file sharing, and integrated tasks to track project progress. Having email, chat (via Cliq in Workplace plans), and collaboration in one ecosystem reduces tool fragmentation and keeps everyone aligned.
Sales professionals use Zoho Mail in conjunction with Zoho CRM (via deep integration) to track email communication with leads and customers directly from the CRM record. Marketing teams can manage mailing lists, set up automated drip campaigns, and track engagement, using the professional domain to maintain brand consistency and improve email deliverability.
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10to8 is a comprehensive online appointment scheduling and booking platform designed primarily for service-based businesses, healthcare providers, educational institutions, and professional consultants. The platform enables organizations to automate their booking processes, reduce no-shows through automated reminders, and manage client interactions efficiently. It functions as a centralized system where clients can book, reschedule, or cancel appointments 24/7 through customizable booking pages, while businesses gain tools for staff management, resource allocation, and calendar synchronization. The platform integrates with popular calendar systems like Google Calendar, Outlook, and iCal, along with payment processors, video conferencing tools, and CRM systems. Its AI-powered features include smart scheduling optimization, predictive analytics for no-show reduction, and automated communication workflows that adapt based on client behavior and historical data patterns. 10to8 serves thousands of organizations worldwide, helping them save administrative time, improve client satisfaction, and increase operational efficiency through intelligent automation of the entire appointment lifecycle from initial booking to post-appointment follow-up.
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