Automatically creates and sends invoices, processes payments, and handles renewals based on predefined subscription schedules. Supports prorated charges for mid-cycle plan changes.
Automatically retries failed payments and sends customizable email sequences to customers to recover payments before canceling subscriptions.
Provides a branded portal where customers can view invoices, update payment methods, change plans, and download receipts without contacting support.
Offers dashboards and reports tracking key metrics like Monthly Recurring Revenue (MRR), churn rate, customer lifetime value (LTV), and revenue recognition.
Integrates with tax services like Avalara to automatically calculate and apply sales tax, VAT, or GST based on customer location and product taxability.
Supports billing in multiple currencies and integrates with global payment gateways to accept payments from customers worldwide.
A software-as-a-service business uses Zoho Subscriptions to manage tiered pricing plans (e.g., Basic, Pro, Enterprise) for its web application. The tool automates monthly/annual billing, handles trial conversions, and processes upgrades/downgrades with prorated charges. It integrates with the company's payment gateway to collect recurring payments and provides analytics on MRR and churn to track growth.
A professional association or club uses the platform to collect membership dues. It sets up annual subscription plans, sends automated renewal invoices, and offers a self-service portal for members to update their information. The dunning feature helps recover failed payments, ensuring consistent revenue from membership fees.
A curated subscription box service leverages Zoho Subscriptions to manage recurring shipments and payments. It handles variable billing cycles (monthly, quarterly), processes one-time add-ons for special editions, and manages customer pauses or cancellations. Integration with fulfillment systems via API helps synchronize billing with shipment schedules.
A digital publisher or content creator uses the tool to monetize premium content through subscriptions. It manages paywall access, processes recurring payments for access tiers, and handles gift subscriptions. Analytics help track subscriber engagement and revenue trends, informing content strategy.
A tech company offering API services uses Zoho Subscriptions for usage-based or tiered billing. It meters API calls, generates invoices based on usage, and integrates with the company's CRM for customer management. The platform supports complex billing models and provides detailed invoices for enterprise clients.
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