Enables chatbots or virtual agents to resolve common support issues automatically.
Surfaces suggested responses or knowledge articles to human agents in real time.
Analyzes conversations and tickets to improve routing, escalation, and knowledge gaps.
Support teams configure Zowie to handle repetitive questions about orders, accounts, and policies automatically.
Agents use Zowie for real-time suggestions and knowledge surfacing during live chats or tickets.
Leaders analyze data in Zowie to understand deflection rates, satisfaction, and where to improve content or flows.
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15Five People AI is an AI-powered platform used within hr people ops workflows. It helps teams automate repetitive steps, surface insights, and coordinate actions across tools using agent-based patterns when deployed with proper governance.
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